FAQ
Q. Do I need to register before placing an order?
A. No, you don't need to register before placing an order.
You can buy all items as a Guest.
If you register your account on our site, you will save your time for purchases.
Q. How do I reset my password?
A. You must fill out your email, and then you can get the password reset link.
Q. How do I contact to customer service?
A. you can contact us as "contact us".
Q. What kinds of payment methods do I do?
A.
Q. Is my privacy and personal information secure on your site?
A.
Q. Do you restock items that are out of stock?
A.
Q. Can I modify or cancel my order?
A.
Q. How do I know what size to choose?
A.We provide a basic size chart, If you want to get more information, feel free to contact us.
Q. What kinds of shipping options do you offer?
A.
Q. How do I track my package after it has been shipped?
A.We give you your trackiing number via your email.
Q.I think my package was lost or stolen, what do I do now?
A.Vintaz is not responsible for lost or stolen packages. If you believe your package may have been lost or stolen, please contact the carrier to file a claim. If you need further support, contact our customer service team so we can assist you.